Service on Site
Our goal: To exceed your expectations
We already have top-tier technology. But that alone doesn’t satisfy us. As a market leader with over 25 years of success, we’re equally committed to providing the best aftersales support. We know true customer satisfaction comes from listening, understanding, and responding quickly on-site whenever issues arise—no matter the time or place. We show up when it truly matters – without delay. And when we say ‘we’, we mean it. If something goes wrong, MECOTEC won’t send an external contractor. We send our own trained specialists—professionals who know exactly what they’re doing.
Great service from the get-go
Our exceptional service starts from the very first conversation with a customer – and continues well beyond the commissioning of their MECOTEC equipment. From initial consultation and tailored production to delivery and installation of a cryochamber, we act as engineers, enablers, and executors in one. Alongside ensuring certified quality for every single device, this approach also guarantees what matters most: your satisfaction.