Effective Date: 10/07/2028

Policy Statement

This Privacy Policy (“Policy”) applies to the collection, use, and disclosure of personal data of individual clients and customers arising from the goods and/or services offered by Mecotec Asia Pte. Ltd. (“Mecotec Asia”). At Mecotec Asia (“Mecotec Asia”, “we”, “our”, or “us”), we respect the privacy and confidentiality of personal data. We are committed to protecting your personal data in accordance with the provisions of the Personal Data Protection Act 2012 (“PDPA”) of Singapore.

This Privacy Policy outlines how we collect, use, disclose, and safeguard the personal data you provide when interacting with us in connection with our products and services, including Cryo Chambers and Cold Air Devices manufactured by Mecotec GmbH (Germany).

1. Collection of Personal Data

We may collect personal data through various means, including when you:

• Submit an inquiry via our website, email, or contact form
• Visit our showroom or office to experience a product demo
• Purchase products or services from us
• Interact with our staff at events or exhibitions
• Apply for a job with us

Examples of personal data collected include:

• Full name
• Contact number and email address
• Company name and designation (if applicable)
• Mailing/billing address
• Payment information
• Any other information you voluntarily provide to us

2. Purpose for Collection and Use of Personal Data

Your personal data may be collected and used for the following purposes:

• Responding to your inquiries or requests
• Providing product demonstrations
• Processing orders, sales, and service support
• Customer relationship management
• Internal administrative and operational purposes
• Marketing and promotional communications (with your consent)
• Compliance with applicable laws, regulations, and audits

3. Disclosure of Personal Data

We do not sell or rent your personal data. We may disclose your personal data to:

• Our parent company, Mecotec GmbH, for product-related support or warranty matters
• Third-party service providers (e.g., delivery services, IT vendors, marketing partners)
• Government or regulatory authorities where required by law
• Other parties where you have provided consent

4. Protection of Personal Data

We adopt reasonable security measures to protect your personal data against unauthorized access, collection, use, disclosure, copying, modification, disposal, or similar risks.

5. Retention of Personal Data

We retain personal data for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable laws.

6. Access, Correction, and Withdrawal of Consent

You have the right to:

• Access and correct your personal data
• Withdraw your consent to our use or disclosure of your personal data

To do so, please contact our Data Protection Officer (DPO) at:
📧 monjurkarim@mecotec.net
📞 65-94558252

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The latest version will be available on our website.

8. Contact Us

For any questions or concerns about your personal data, please contact:

Mecotec Asia Pte. Ltd.
1 Commonwealth Lane #08-25, Singapore 149544
📧 Email: monjurkarim@mecotec.net
📞 Tel: 65-94558252
🌐 Website: www.mecotecasia.com